Business IT Services & Managed Solutions for Austin SMBs
From workstation management to cybersecurity, we provide complete IT infrastructure solutions with clear SLAs and process-driven methodology.
Our Process-Driven Approach
Clear methodology with documented processes and defined SLAs for consistent service delivery.
Assessment
Comprehensive evaluation of your current IT infrastructure and business needs.
Planning
Custom solution design with clear timelines, costs, and implementation strategy.
Implementation
Professional deployment with minimal disruption to your business operations.
Support
Ongoing monitoring, maintenance, and support with defined SLA commitments.
Our Core Services
Comprehensive IT solutions tailored for Austin businesses of all sizes.
Workstation Management
Complete management of PCs and Macs including Lenovo, Dell, and HP systems with proactive maintenance and support.
- Windows and macOS support
- Hardware lifecycle management
- Software deployment and updates
- 24/7 EDR Security and Monitoring
- Remote monitoring and maintenance
Server Management
Windows Server management for both on-premise and Azure Cloud environments with 24/7 monitoring.
- Windows Server
- Dell PowerEdge servers
- Azure Virtual Machines
- Hyper-V and VMware vSphere
- Performance monitoring and optimization
Network Infrastructure
Complete network solutions including firewalls, switches, wireless systems, and DNS management for optimal performance.
- Ubiquiti and Cisco Meraki solutions
- Watchguard and pfSense firewalls
- Wireless network design and deployment
- DNS management and optimization
- Network security and monitoring
Managed Backups
Comprehensive backup solutions with local and cloud replication using Veeam and AFI for complete disaster recovery.
- Veeam Backup & Replication
- AFI Cloud Backups
- Local and cloud replication
- Disaster recovery planning
- Regular backup testing and verification
Microsoft 365 Administration
Complete Microsoft 365 management including Exchange Online, SharePoint, Teams, and security configuration.
- Exchange Online management
- SharePoint administration
- Microsoft Teams deployment
- Security and compliance configuration
- User training and support
Google Workspace Management
Full Google Workspace administration including Gmail, Drive, Meet, and collaborative tools setup and management.
- Gmail administration
- Google Drive management
- Google Meet configuration
- Security and access controls
- Migration and training services
24x7 SOC Monitoring
Round-the-clock security operations center monitoring with threat detection, response, and incident management.
- Huntress SOC monitoring
- Real-time threat detection
- Incident response and remediation
- Security event analysis
- Compliance reporting
Cybersecurity Services
Comprehensive cybersecurity solutions including endpoint protection, vulnerability assessments, and security training.
- Microsoft Defender and Bitdefender
- Vulnerability assessments
- Security awareness training
- Multi-Factor Authentication
- Security policy development
Help Desk Support
Professional remote and on-site technical support with clear SLAs and process-driven methodology.
- Remote desktop support
- On-site technical assistance
- Ticket management system
- Clear SLA commitments
- Emergency support availability
Technology Partners & Solutions
We work with industry-leading technology partners to deliver the best solutions.
Microsoft
Cloud & Productivity
Veeam
Backup Solutions
Watchguard
Network Security
Ubiquiti
Network Infrastructure
Dell
Server Hardware
Huntress
SOC Monitoring
Bitdefender
Endpoint Security
Cloudflare
DNS & Security
What We Offer
Comprehensive IT Services for Austin Businesses
Explore our full suite of managed and co-managed IT solutions—built for small and mid-sized teams.
Managed IT Support
Co-Managed IT
Cybersecurity
Cloud Solutions
IT Consulting
Help Desk Services
Backup & Recovery
Compliance & Security
Who We Serve
Focused on Austin’s Small and Mid-Sized Businesses
- Healthcare clinics needing HIPAA-compliant support
- Law firms requiring secure document recovery
- Financial advisors managing sensitive data
- Retail and hospitality brands with multi-location networks
- Professional services scaling without expanding headcount
Choose the Right IT Model for Your Business
| Feature | In-House IT: | Managed IT | Co-Managed IT |
|---|---|---|---|
| Full Control | ✅ | ❌ | ✅ |
| 24/7 Support | ❌ | ✅ | ✅ |
| Scalable Resources | ❌ | ✅ | ✅ |
| Strategic Collaboration | ● | ✅ | ✅ |
| Cost Predictability | ❌ | ✅ | ✅ |
Frequently Asked Questions
Why Choose Us
Your Strategic IT Partner in Austin
- Local help desk and technicians based in Austin
- Scalable packages for growing businesses
- HIPAA and PCI-DSS compliance expertise
- 24/7 monitoring and support
- Strategic planning and technology roadmaps
- Transparent SLAs and ticket tracking
Ready to Upgrade Your IT Infrastructure?
Let’s discuss how our comprehensive IT services can support your Austin business growth and security needs.