Co-Managed IT Services for Austin Businesses
Stronger systems. Faster support. Better results.
What Is Co-Managed IT?
Co-Managed IT is a partnership between your internal IT staff and a managed service provider (MSP). Instead of outsourcing everything, you keep your in-house team where you need them most, and we step in to strengthen, scale, and extend their capabilities. With Complete IT as your co-managed IT partner in Austin, TX, you gain:
- Specialized expertise on demand - From cybersecurity to cloud migrations, tap into senior engineers and specialists when you need them.
- 24/7 incident response - Get round-the-clock security monitoring and response while your staff gets breathing room.
- Project execution power - Offload major initiatives like compliance, virtualization, or network upgrades without overwhelming your staff.
- Strategic partnership - We align with your business goals and IT roadmap, helping you plan smarter and move faster.
What Do Our Co-Managed IT Services Include?
Need extra muscle for your in-house IT team? Here’s how we strengthen your operation without increasing headcount:
The power of an entire IT department without the overhead
Tap into our full team of specialists when you need them.
Expert support for your internal IT team
We fill in skill gaps and handle overflow so your team can focus on priorities.
Specialized help for complex problems
From cybersecurity to cloud migrations, we bring deep expertise to tough projects.
24/7 Incident Response
Get round-the-clock security monitoring and response while your staff gets breathing room.
Co-Managed IT Services
Augment Your Internal IT Team
At Complete IT, we know IT leaders face an impossible challenge: keep systems secure, scale for growth, and still deliver innovation-all with limited time and resources. That’s where co-managed IT comes in.
We don’t replace your team. We empower it. By partnering with Complete IT, you gain the reach, experience, and execution power of a full MSP-without sacrificing control of your IT strategy. Co-Managed IT Services give you the freedom to focus on what matters most, while we handle the rest.
Comprehensive Features of Our Co-Managed IT Services
Network Monitoring & Infrastructure Support
We proactively monitor and manage your systems, ensuring uptime, performance, and reliability. When something breaks, our team is on it-before users even notice.
Extended Helpdesk & End-User Support
Your IT team shouldn’t live in a ticket queue. We handle day-to-day support so your staff can focus on high-value projects.
Cybersecurity & Compliance Reinforcement
From endpoint protection to HIPAA and PCI compliance, we bring enterprise-grade security practices and 24/7 threat monitoring to your environment.
Data Backup & Disaster Recovery
We ensure backups run reliably, test restores regularly, and create complete disaster recovery plans-so your team isn’t left scrambling.
Patch Management & System Updates
Critical patches get applied safely and consistently, reducing vulnerabilities and strengthening system performance without downtime.
Project Management & IT Engineering
Large projects require specialized knowledge and manpower. We deliver both, collaborating seamlessly with your IT team to finish on time and on budget.
IT Strategy & VCIO Services
Our virtual CIO services help you align IT spend with business outcomes. We bring the big-picture strategy so your internal leaders don’t have to go it alone.
Who Benefits from Co-Managed IT?
We specialize in supporting businesses with 100 to 500+ endpoints across multiple locations. Our clients include:
- Law Firms
- Architecture Firms
- Nonprofits
- Medical Groups
They all have one thing in common: complex IT needs that demand precision, partnership, and performance.
Why Choose Complete IT for Co-Managed IT Services?
Expertise When You Need It
Technology moves fast. We bring specialized knowledge in cybersecurity, cloud, compliance, and network infrastructure-so your team doesn’t have to carry the burden alone.
Strategic IT Budgeting & Procurement
From vendor negotiations to hardware standardization, we help optimize IT budgets while reducing costs and complexity.
Enterprise-Grade Security & Resilience
Our security stack includes continuous monitoring, vulnerability assessments, endpoint protection, and compliance guidance-built in by default.
Always-On Coverage
We don’t take vacations or sick days. With Complete IT, you have continuous coverage for support, monitoring, and response.
Project Execution Power
Cloud migrations, compliance audits, infrastructure upgrades-we’ve done them all. Your projects move faster with our engineers by your side.
Documentation & Standardization
We create repeatable systems, documentation, and governance practices that strengthen your IT operations and reduce reliance on tribal knowledge.
Beyond IT: The Human Element
A Seamless Extension of Your IT Team
We’re not just a vendor. We’re a partner. Our approach is collaborative, flexible, and designed to integrate into your existing workflows. Whether supporting Level 1 technicians, IT managers, or CIOs, we adapt to your structure and strengthen your capabilities. Your internal IT team keeps control. We bring scale, strategy, and execution.
Technology is only half the story. Great IT partnerships are built on relationships, trust, and communication. At Complete IT, we pride ourselves on being approachable, transparent, and responsive. We take the time to understand your business, your people, and your priorities. Because at the end of the day, IT isn’t just about keeping systems online-it’s about helping people succeed.
Ready to Multiply Your Impact?
Your internal IT team doesn’t need to do it all alone. With Complete IT as your co-managed IT partner, you gain the expertise, coverage, and execution power to level up your capabilities without the overhead. Contact us today to schedule a free co-managed IT consultation. Smarter. Stronger. Together. That’s Complete IT.